Hi i have a no signal problem on my sky q mini box the main box is working fine.
Sky q mini box no satellite signal main box fine.
Check there s no lights on at the front of your box and that all cables are securely connected.
Switch your box off at the mains.
There is a thought that although the main box holds a lot there mini doesn t and that may be an issue.
If this doesn t work and you still have no signal try restarting your box.
We ve had our sky q set up with sky wifi booster up and running for over a year this morning the minibox is reporting no satellite signal.
After no satellite signal for a week on my sky q mini i ve resolved it with a mixture of things.
No do to your mini box this may already be working but if not unplug from the wall wait ten seconds and plug it back in and follow any on screen instructions.
I ve restarted the boxes and bt home hub multiple times but nothing seems to fix it.
No it s doubtful the link you posted above will do anything to fix your issue hardwiring from the router to the main box will do nothing either you need to hardwire from the main box to the mini box or hardwire from the main box to a sky q booster and wps from the booster to the mini box like i suggested earlier.
On the mini box the wifi was ok but i have reset the network connection as a precaution and re authenticated from the main box.
Switch your box on at the mains and check that the power light has returned.
Wait at least 4 minutes and press sky to switch on your box.
Sky q mini box if you re getting a no satellite signal no signal or no input on screen message on your sky or sky q box or if your picture is freezing when watching live tv this troubleshooting guide will help get you back up and running again.
My sky q minibox is showing no satellite signal even though the main sky q box is working fine.
Unplug your main sky box from the wall wait 10 seconds and plug this back in and wait for it to fully reboot.
Does anything know how to fix this.
I have rebooted unplugged re connected to the main box and restarted the router ll to no avail any suggestions please.
Find help for all sky s services including tv broadband talk sky mobile sky yahoo mail and sky go.
Hi cindy12345 this is caused by your main box dropping off from your mino box and can happy time to time.